Contract Transition/Exit Manager – Fujitsu
Apr 2016 – Apr 2017: Contract Transition and Exit Manager: Programme/Project Management Consultant
Fujitsu Services (The Highland Council Contract)
Alan is the operational manager, responsible for the day to day activities and reporting that underpin the contract exit and transition activities from Fujitsu to the new service provider to Highland Council. With a 17-year history between the two parties involved, this Contract Exit was an intricate partnership which had to be carefully understood to build and execute a strategy that protected the service in transition, the employees, Fujitsu reputation and Brand and commercial exposure. This role reported to and was guided by the Contract Exit Board consisting of the Executive Sponsor, Account Delivery Executive and the Service Director for Scotland.
The key responsibilities for this role are as follows:
· The Contract – Protect the Company
- Know and understand the key schedules of contract being exited, working with colleagues in the commercial department to build and execute to the contractual obligations
- Identify and manage financial risk, obligations and mitigate risk of penalties during the Exit of the Contract
- To ensure definition and agreement between both parties of the Contract Exit Plan
- Assigning, managing and reporting upon the key Contract Exit Obligations of each identified responsible owner
· TUPE/HR Legislative Requirement – Protect the Staff
- To ensure the appropriate HR engagement for all staff that may be in scope for transfer to the Replacement Contractor
- Where appropriate ensure any TUPE disputes are resolved in line with TUPE legislation
- Work with internal Business Units to ensure clean exit and TUPE of Staff to the Replacement Contractor
· Service Handover – Protect the Service
- Following the Contractual Obligations, ensure that any Knowledge Transfer takes place
- Build and agree processes to minimalise disruption during any Transition of the Services
- Agree timetable for Knowledge Transfer Sessions
· Third Party Contracts – Novation and Re-assignment
- To ensure the appropriate Procurement and License Management teams are engaged
- Identification of all Contracts/non-contract agreements in place in the current service
- Management of contract and license renewals during the Contract Exit Period
- Stranded Cost Management
· Property – Closure
- To ensure the appropriate teams Group Property and decommission teams are engaged (IT and Estates teams)
- Work with the teams to ensure minimal costs applied to dilapid